Confidentiality Agreement

Confidentiality Agreement

ARTICLE 1 - PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address.

When you browse our store, we also automatically receive your computer's Internet Protocol address (IP address), which allows us to learn more about the browser and operating system you are using.

Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. .

If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask you directly for your express consent, or we will provide you with an opportunity to refuse.

How can I withdraw my consent?

If after providing us with your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at contact@mildneck.com

ARTICLE 3 - INFORMATION

We may disclose your personal information if we are required to do so by law or if you violate our Terms and Conditions.

ARTICLE 4 - SHOPIFy

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your information is stored in Shopify's data storage systems and databases and in the general Shopify application and is stored on a secure server protected by a firewall.

 

Payment:

If you make your purchase through a direct payment gateway, Shopify stores your credit card information. This information is encrypted in accordance with the data security standard set by the Payment Card Industry Data Security Standards (PCI-DSS). Information about your purchase transaction is stored for as long as necessary to complete your order. Once your order is completed, the information about your purchase transaction is deleted.

All direct payment gateways comply with the PCI-DSS standard, which is managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure the secure processing of credit card data by our store and its service providers.

For more information, see the Shopify Terms of Service here or the Privacy Policy here.

ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES

In general, third-party providers that we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.

However, some third-party providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information that we are required to provide to them for your purchase transactions.

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Please note that some providers may be located or have facilities in a jurisdiction other than yours or ours. So if you decide to complete a transaction that requires the services of a provider

third party, your information may be governed by the laws of the jurisdiction in which the provider is located or in the jurisdiction in which its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, the information belonging to you that was used to complete the transaction may be disclosed under the laws of the United States. including the Patriot Act.

When you leave our store website or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of our website.

Connections

You may be required to leave our website by clicking on certain links on our website. We are not responsible for the privacy practices of these other websites and recommend that you read their privacy policies carefully.

ARTICLE 6 - SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not improperly lost, misused, accessed, disclosed, altered or destroyed.

 

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored using AES-256 encryption. While no method of transmission over the Internet or for electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional generally accepted industry standards.

SMALL COOKIES

Here is a list of cookies we use. We have listed them here so that you have the flexibility to choose whether or not to allow them.

_session_id, unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).

_shopify_visit, no data stored, persistent for 30 minutes from the last visit. Used by our website provider's internal statistics tracker to record the number of visits.

shopify_uniq, no data stored, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store per unique customer.

shoppingcart, unique identifier, persistent for two weeks, stores information about your shopping cart.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, used to determine if the current visitor has access.

ARTICLE 7 - AGE OF CONSENT

 

By using this website, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minor dependent on you to use this website.

ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to change this Privacy Policy at any time, so please review it frequently. Changes and clarifications will be effective immediately upon posting on the Site. If we make any changes to the content of this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if any.

 

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, modify, or delete any personal information we have about you, file a complaint, or simply want more information, please contact our Privacy Officer at contact@mildneck.com